Privacy Policy
Last updated: December 7, 2024
WarpEngine Canada Inc. ("Vividy", "we", "us", or "our") values and respects your privacy. We have prepared this Privacy Policy to explain the manner in which we collect, use and disclose personal information when you visit our website located at https://vividy.ai/ (the "Website"), use our services or otherwise interact with us.
In this Privacy Policy, "personal information" means information (regardless of its format) about an identifiable individual or natural person. This may include, for example, your name, contact information, home address, email address, and information about your account with us (if you have one).
Table of Contents
- Collection and Use of Personal Information
- Sharing of Personal Information
- Information about our Website
- Interest-Based Advertising
- Your Choices
- Your Rights
- Safeguards and Retention
- Transfers Across Borders
- Updates to the Privacy Policy
- Children
- Contact Us
Collection and Use of Personal Information
We collect and use your personal information when you:
- Visit our Website
- Create an account on our platform
- Use sign-in services provided by third parties to access or use our services
- Upload or create content on our platform
- Purchase a subscription to our services
- Sign-up to receive our marketing communications
- Enter a contest or participate in a promotion
- Participate in our surveys
- Contact us with a comment, question, or complaint
Visit our Website
We collect personal information when you visit our Website, including information about your interactions with our Website, as well as information about the device and browser used to access our Website. For more details about the information we collect when you visit or use our Website and the choices you have regarding such collection, please see the "Information about our Website" section below.
Create an Account
If you choose to create an account to access our services, we require certain information from you. The information we collect includes your email address, display name, and the password you create. We use this information to create and administer your account. We strongly recommend that you do not share your password with anyone. We will never ask you for your password in any unsolicited communication (such as letters, phone calls, or email messages). If you become aware of any unauthorized access to or use of your account, you are required to notify us immediately.
Sign-In Services
If you choose to sign in using third-party platforms (e.g., Google) that integrate with our services, we may receive information associated with your account on that platform, such as your name, email address, language preference, and profile picture. This information is used to facilitate your access to our services and to streamline the sign-in process by allowing you to use your existing credentials from third-party platforms.
Upload and Create Content
When you use our services, we collect information you provide to us, such as images and videos you upload to our platform, as well as the videos or other content you create or generate through our platform. We extract data from the uploaded images and videos, such as features and patterns that we need to generate the animated individuals or characters you have requested. This extracted data may include cannot be used to identify you. We use this extracted data solely to generate the video for you and we do not store or retain this information after your video is generated. We will save a copy of your uploaded image or video in your library which you can review or delete at any time. We also use the images you provide (excluding any extracted data from the image) and generated content to improve our services, including to train and improve our AI models and software to provide better services.
How We Collect Personal Information
We collect personal information you collect from us directly, as well as information collected through automated means as described under "Information About Our Website". We may also collect information that is publicly available.
Sharing of Personal Information
We may share your personal information with the following third parties or as otherwise permitted or required by law:
Service Providers
Your personal information will be transferred (or otherwise made available) to certain third parties that provide services on our behalf. We use service providers to provide services such as hosting the platform, payment processing, and providing advertising and marketing services. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes. Our service providers may be located in the U.S., Canada or other foreign jurisdictions.
Legal and Compliance
We may provide your personal information in response to a search warrant to other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable law or legal process.
Information About Our Website
Visiting our Website
In general, you can visit our Website without telling us who you are or providing any personal information. However, when you visit or use our Website, we collect certain technical information about the browser or device you use to access our Website, including your Internet Protocol (IP) address, device type, operating system, and browser type and version.
Cookies
Our Website uses a technology called "cookies". A cookie is a tiny element of data that our Website sends to a user's browser, which may then be stored on the user's hard drive so that we can recognize the user's computer or device when they return. You can manage your cookie preferences through your browser settings.
Your Choices
Where we rely on your consent to lawfully collect, use, or disclose your personal information, you have the right to withdraw your consent to such processing of your personal information at any time, subject to reasonable notice and any legal or contractual restrictions.
Marketing Communications
You may opt out of receiving marketing communications from us at any time by clicking on the "unsubscribe" link at the bottom of each email, replying "STOP" to any text message, or by contacting us using the contact information below.
Your Rights
Subject to applicable law, you have the right to access or correct your personal information if it is inaccurate, incomplete or out of date. You may exercise these rights in relation to the personal information we hold about you by emailing or writing to us using the contact details set out below.
Safeguards and Retention
We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure.
Transfers Across Borders
Your personal information may be stored outside of the country, province or region where you reside, including Canada and the United States. In this case, your personal information will be subject to the laws of the jurisdictions in which it is stored.
Children
Our platform is not directed to children under the age of 13 or, if you are a resident of the province of Quebec, under the age of 14, and Vividy does not knowingly collect personal information from children under such age.
Updates to the Privacy Policy
We may update this privacy policy periodically to reflect changes to our privacy practices. We encourage you to periodically review this page to ensure you are familiar with those changes.
Contact Us
If you have any questions or comments about this privacy policy, please contact our Privacy Officer at: support@vividy.ai